Original Research

Virtual nurse support to enhance antipsychotic adherence in schizophrenia: A South African perspective

Yasmeen Thandar, Nomhle Mvunelo, Deepak Singh, Firoza Haffejee
South African Journal of Psychiatry | Vol 31 | a2430 | DOI: https://doi.org/10.4102/sajpsychiatry.v31i0.2430 | © 2025 Yasmeen Thandar, Nomhle Mvunelo, Deepak Singh, Firoza Haffejee | This work is licensed under CC Attribution 4.0
Submitted: 24 October 2024 | Published: 31 May 2025

About the author(s)

Yasmeen Thandar, Department of Basic Medical Sciences, Faculty of Health Sciences, Durban University of Technology, Durban, South Africa
Nomhle Mvunelo, Department of Basic Medical Sciences, Faculty of Health Sciences, Durban University of Technology, Durban, South Africa
Deepak Singh, Department of Physics, Faculty of Applied Sciences, Durban University of Technology, Durban, South Africa
Firoza Haffejee, Department of Basic Medical Sciences, Faculty of Health Sciences, Durban University of Technology, Durban, South Africa

Abstract

Background: Patients with schizophrenia rely on antipsychotic medication, with adherence being critical for symptom management. Poor adherence leads to relapse, disability and increased healthcare costs.

Aim: This study investigated the impact on antipsychotic adherence among schizophrenia patients on the introduction of an intervention utilising a psychiatric nurse as a virtual treatment buddy.

Setting: Participants were recruited from a psychiatric clinic in KwaZulu-Natal, South Africa.

Methods: This quantitative pre-test-post-test control group study recruited 117 schizophrenia patients. Participants were randomly assigned to an intervention group (n = 82) receiving daily text message support or a control group (n = 35) without support. Pre- and post-intervention questionnaires assessed medication adherence. The McNemar test compared medication cessation frequencies pre- and post-intervention. Pearson’s chi-squared test, factor analysis and linear regressions were employed to correlate variables. A p < 0.05 was deemed statistically significant.

Results: Adherence improved from 60.8% to 83.51% post-intervention (p < 0.001). Obstacles to adherence, including inadequate disease knowledge, treatment duration, side effects, misunderstanding instructions and forgetfulness, were reduced post-intervention. Additionally, symptom relapse, rehospitalisation, specialist referrals, the need for more potent medication and employment loss decreased post-intervention.

Conclusion: Virtual buddy support has demonstrated promise in improving medication adherence and minimising adverse effects of discontinuation among schizophrenia patients.

Contribution: This study contributes a method to improving antipsychotic adherence and reducing negative outcomes in schizophrenia patients by emphasising personalised support, education and collaborative care among healthcare providers and support systems.


Keywords

schizophrenia; adherence; antipsychotics; psychiatry; treatment buddy; telemedicine; psychiatric nursing

Sustainable Development Goal

Goal 3: Good health and well-being

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